What information does HCD collect?
When making a purchase through our Site, we collect your name, billing address, phone number, e-mail address, and credit card, debit card, or PayPal information, in order to process your order. Therefore when you visit our Site to place subsequent orders we can save you time by providing your previous account information for you. If you request a catalog, we collect your name, mailing address and e-mail address. Once we have collected an email address, we send our monthly email newsletter informing you of news and our special product offers. You are welcome to visit our Site without providing any of this information; however, we are unable to process an order or send a catalog or newsletter without the requested information.
How does HCD use the data it collects?
We use the Data collected from you primarily to process and fulfill your orders, to notify you of the status of your orders, to send our weekly e-mail newsletter, or to send you targeted marketing information, special product offers, catalogs, or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe and avoid receiving any future e-mails from us. Please see our Opt Out section below.
We also may combine information you have provided to us in communications offline – such as information related to your catalog subscription and orders – with the Data you have given us online, to provide a more customized experience for you when you visit our Site.
Communications from HCD to you
We may contact you by e-mail to respond to customer service questions you have submitted, or to address a problem affecting your use of the Site, or to send you a confirmation message upon completion of the account registration process.
How Is Your Information Protected?
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times. This Website, and more importantly all user information, is further protected by a multi-layer firewall based security system.
Links to other sites
HCD contains links to other sites not affiliated with HCD. These sites have their own policies and practices with respect to online privacy, and HCD cannot be responsible for the privacy practices of these unaffiliated web sites.